Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
In late 2011Cisco has developed and released a new video system Cisco TelePresence SX20 Quick Set. A solution, which is easy to install and operate, transforms any screen into a multipoint control unit (FSI) of the new generation. Cisco SX20 Quick Set system is sold at affordable price for medium and small businesses.
Sun Telecom Group
Sun Telecom Group is one of the fastest growing telecommunications businesses in Canada, marketing a full scope of advanced telecom services that include local line access, residential and commercial long distance, toll free services and data solutions.
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