Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
System integration is the way of putting together all the smaller parts called „subsystems” into one big system and ensuring that everything functions successfully together as a system.
Telecotech & Management Services, Inc.
TelecoTech has the operation to provide hosted VoIP services and is a reseller and technical support and consultant company for various brand name VoIP providers.
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