Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Polycom PVX is software for video conferencing using a PC and a standard USB-camera.
Planworth Telecommunications (M) Sdn Bhd
Planworth Communications (M)SDN BHD is committed to delivering the best all around value in voice over IP services. Through reliable network operations, associated with highly trained technical support staffs and a strong commitment to quality.
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