Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Skype for iPad is perfectly designed and optimized precisely for that device. It offers the best of both worlds for users who want to make greater use of Skype on the go. Big screen of iPad is perfect for Skype video calls and it supports both horizontal and vertical orientation. And since we are dealing with IPad, Skype video calls can be made on the beach, in the car or even lying on the couch.
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