The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Base Telecom Inc. is emerging as a recognized leader in the telecommunications industry, as both a facilities based international wholesale carrier and a provider of prepaid long distance products. Established in 2001, Base Telecom Inc., (BTI), is already
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