Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Is the support for the users of cell phones, allows dialing 911, a standard number for requesting help in situations of emergency. One can also take into account that cell users are mobile; the system allows the emergency services to find your location.
Top countries:
United States 1294
India 440
United Kingdom 425
Canada 348
Bangladesh 338
China 142
Pakistan 134
Australia 133
Spain 123
Russia 114View all countries