Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Digium Wildcard TDM410 is a half-length PCI 2.2 compatible card that supports FXS and FXO interfaces for connecting analog telephones and lines through a PC, it was developed as a replacement for TDM400P. By using IP-PBX Asterisk Open Source software and a standard PC, the user of Digium Wildcard TDM410 could build a small office telephone system, which will have all of the sophisticated and useful features of modern telecommunications equipment for big business.
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