Presence

The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.

Providers in database: 6433

Call Recording Systems

Call Recording Systems and Voice recording equipment Database Systems Corp. is one of the leaders of supplying call recording systems in frames of call center technologies and solutions. Company’s call processing solutions include integrated call recording systems into phone systems and PC telephony software. General feature of presented call recording system is ability to record phone conversations using just phone set.

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