The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Voila IP has listened to what small and mid-sized business customers desire from an IP communications company. High-quality phone, Internet services, "Value Over-IP" applications, personalized attention, reasonable prices, an easy-to-use self service port
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