Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Options of Phone call recording on Skype.
Skype is widely used Internet Phone service for conducting different private or public communications events such as interviews on line, panel discussions, conference calls, plain voice chatting. Skype program is reported to be in use with 22 millions users on–line , as recent recorded statistics.
ZipGlobal
Headquartered in Quincy, Massachusetts, ZipGlobal is a privately held company and seeks to distinguish itself in the digital telephony services market from its competitors by always remembering the key is to think like our customers. Our users want the lo
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