Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
By activating this function all incoming calls are blocked and automatically redirected to the answering machine. The function can be switched on and switched off at any moment.
Top countries:
United States 1294
India 440
United Kingdom 425
Canada 348
Bangladesh 338
China 142
Pakistan 134
Australia 133
Spain 123
Russia 114View all countries