Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Visual voicemail has access to a visual interface, which shows the list of playable voicemail messages and sometimes can include decryption of those messages.
ZipGlobal
Headquartered in Quincy, Massachusetts, ZipGlobal is a privately held company and seeks to distinguish itself in the digital telephony services market from its competitors by always remembering the key is to think like our customers. Our users want the lo
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