Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Vega 100 is a new type of VoIP gateway, providing its users with flexibility in meeting business requirements for capacity, deployment, compatibility, and development in the future. Unlike competing products, this gateway provides maximum throughput - up to 30 channels for all supported VoIP calls without compromising the quality of services. Installation of Vega 100 does not interfere with the rest of the hardware and is completely transparent to end users.
TELES Communication Systems
TELES Communication Systems is a leading provider of equipment, solutions and services to fixed, fixed-mobile convergence and Next-Generation-Network (NGN) service providers. With more than 160 carrier network customers and millions of voice ports deploye
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