Presence

Presence

The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.

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Plantronics Savi W720

Plantronics Savi W720Plantronics Savi W720 headset is a versatile solution to connect simultaneously to three different devices - PC, mobile and desk phone. With just a single click of a button, the user can select the line, through which to speak, when at the same time optimization with Unified Communications (UC) automatically updates status in the softphone, allowing colleagues to see if the user is busy, no matter what line they chose.

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Netherlands Optimatic ICT Solutions

Optimatic ICT Solutions is een full service ICT bedrijf voor de zakelijke markt. Met een breed pakket aan ICT services richten wij ons op de optimalisatie van uw bedrijfsautomatisering.

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