Predictive Dialer
The function dials a list of telephone numbers and connects the answered calls with those who make calls, in most cases – agents. “Predictive Dialer” uses statistic algorithms in order to minimize time agents spent not by the phone.
This is the feature, which allows two or more locations to interact between each other by using synchronized audio and video delivering a video conference call. Software applications such as Skype or Google Talk offer a free way of video conferencing.
Reach Bangla
Nihan Technologies and Consultancy Ltd. (NTCL) a visionary and goal-oriented professional IT Organization established in 2002 with demonstrated technical skills and broad experience in planning, developing, and implementing cutting edge information soluti
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