Predictive Dialer
The function dials a list of telephone numbers and connects the answered calls with those who make calls, in most cases – agents. “Predictive Dialer” uses statistic algorithms in order to minimize time agents spent not by the phone.
Gatekeeper is an administrational tool for H.232 multimedia networks. A single unit can control interactions for each zone, which comprises the terminals, MCU's and gateway within the frames of a particular domain. Gatekeeper is an optional element, but when it available, it becomes the central administrative entity.
Broadband Telephony Sweden, ltd
Broadband Telephony Sweden, ltd provides SIP-based Internet Telephony solutions.
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