Predictive Dialer
The function dials a list of telephone numbers and connects the answered calls with those who make calls, in most cases – agents. “Predictive Dialer” uses statistic algorithms in order to minimize time agents spent not by the phone.
Is often met in business practice, during calls to organizations at the moment, when the call is transferred to another number or is set on hold, one hears a music in the telephone dynamics.
R&R Telecom, Inc
R&R Telecom offers carrier-grade switch partition solutions for wholesale resellers since 2003. R&R switch partition service leverages Sonus Networks platform and provides powerful yet intuitive interface to control switch operations.
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