Predictive Dialer
The function dials a list of telephone numbers and connects the answered calls with those who make calls, in most cases – agents. “Predictive Dialer” uses statistic algorithms in order to minimize time agents spent not by the phone.
When you receive an incoming call to your phone number, your other telephones (cell, home phone, car phone) will ring as well and the first one answered will be connected to the caller. Basically the call will be routed to all phone sets, which you will list in simultaneous ring option.
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