Predictive Dialer
The function dials a list of telephone numbers and connects the answered calls with those who make calls, in most cases – agents. “Predictive Dialer” uses statistic algorithms in order to minimize time agents spent not by the phone.
Main portion of the advantages of the Asterisk server appears from it being an open source downloadable product. Most of the users, especially business people, can find it difficult to understand the idea behind this principle, or free software, but a business models behind open source are different and specific, as in case with Asterisk server.
Telekenex
Telekenex is a business-grade IP service provider with a robust private international IP network and innovative solutions, including: Managed Ethernet, SIP Trunking, Private MPLS + Internet, Managed Data Center and a full suite of IP Telephony solutions.
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