Predictive Dialer
The function dials a list of telephone numbers and connects the answered calls with those who make calls, in most cases – agents. “Predictive Dialer” uses statistic algorithms in order to minimize time agents spent not by the phone.
Cisco 7962G is a multifunctional IP phone model with six line keys with backlight and 4 programmable keys, ensuring its users access to phone functions and possibilities, volume control for duplex speakerphone, handset and headset.
Orca Communications (OrcaCom) Limited
Orca Communications (OrcaCom) delivers national & international VoIP telecommunications to small, medium and large businesses. We provide VoIP calls, connections and the hosted PBX system so you only have to deal with one phone company.
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