Predictive Dialer
The function dials a list of telephone numbers and connects the answered calls with those who make calls, in most cases – agents. “Predictive Dialer” uses statistic algorithms in order to minimize time agents spent not by the phone.
Cisco 7931G is considered as one of the best multifunctional phones with 24 phone line keys. Due to high number of keys (24 line keys with backlight and 4 interactive menu keys with all features and possibilities of the phone), this model can work independently from CP7915 and CP7916 panels, what makes the organization of the office cheaper.
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