Predictive Dialer
The function dials a list of telephone numbers and connects the answered calls with those who make calls, in most cases – agents. “Predictive Dialer” uses statistic algorithms in order to minimize time agents spent not by the phone.
Feature allows subscribers calling to a certain number in order to connect to a conference call. The one, who dials the number, will connect to the conference. However as a conference controller one should give that certain number to all the participants and set the time for conference in order for the participants to be able to set up a successful conference.
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