Predictive Dialer
The function dials a list of telephone numbers and connects the answered calls with those who make calls, in most cases – agents. “Predictive Dialer” uses statistic algorithms in order to minimize time agents spent not by the phone.
Collaboration is working with someone in a team in order to achieve a certain goal and produce a certain result.
Telepacket
Telepacket offers technologically advanced and cost-effective VoIP optimization, SBO optimizer and VoIP anti-clocking solution to help you improve quality of calls without increase the calling cost.
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