The function dials a list of telephone numbers and connects the answered calls with those who make calls, in most cases – agents. “Predictive Dialer” uses statistic algorithms in order to minimize time agents spent not by the phone.
Arena One was founded in June, 1999 as a high-end provider of web hosting and email services. Our clients came to us looking for an outsourced solution to their growing IT needs. As digital communications have grown, we`ve grown with them.
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