Predictive Dialer
The function dials a list of telephone numbers and connects the answered calls with those who make calls, in most cases – agents. “Predictive Dialer” uses statistic algorithms in order to minimize time agents spent not by the phone.
An opportunity to use the other connection line if the usual line is engaged.
MCI International Inc.
MCI is the United States` second largest long distance company for residential customers. In April 2002, MCI launched The Neighborhood built by MCI, the industry`s first truly any-distance, all-inclusive offering combining local and nationwide long distan
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