Predictive Dialer
The function dials a list of telephone numbers and connects the answered calls with those who make calls, in most cases – agents. “Predictive Dialer” uses statistic algorithms in order to minimize time agents spent not by the phone.
Cisco Catalyst 2960 Series Intelligent Ethernet Switches represents a new line of switches with fixed configuration, Fast Ethernet and Gigabit Ethernet ports with expanded LAN features for base level enterprises and remote office systems.
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