Predictive Dialer
The function dials a list of telephone numbers and connects the answered calls with those who make calls, in most cases – agents. “Predictive Dialer” uses statistic algorithms in order to minimize time agents spent not by the phone.
Is one of message forms via the Internet; you only have to press the
icon or button on the site and the connection with the operator will follow
immediately. This function is often used on the websites for a quick
connection.
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