Phone to Phone
It is a type of communication between two ordinary phones, which are connected and voice transmits over telecommunication network.
The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
TalkGlobal Communication, LLC
We, at TalkGlobal Communication, LLC, are always striving to provide the highest quality service at the lowest cost, and to provide innovative telecommunications solutions to our agents, resellers and customers. Superior customer service and flexibility i
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