Phone to PC
This is a type of communication where an ordinary phone is connected to an internet enabled application or phone, for example Skype or Google Voice.
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
ISpace Communications Inc.
iSpace is an IT and Business Process Outsourcing (BPO) solutions company serving fortune 1000 companies in healthcare, technology, government, retail, entertainment, automotive and transportation industries. We have more than 400 employees working clients
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