PC to Phone
This is a type of communication where the internet enabled application or phone, for example Skype or Google Voice is connected to an ordinary phone.
The function dials a list of telephone numbers and connects the answered calls with those who make calls, in most cases – agents. “Predictive Dialer” uses statistic algorithms in order to minimize time agents spent not by the phone.
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Global Sourcing Communication, are specialists in customer relationship strategy and measurement. We develop and implement customer strategies, and use our proven methodologies to monitor the health of customer relationships to improve and evaluate them i
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