Outsourced Billing

Outsourced Billing

It is the business practice of sending all clients' billing info to a separate company, who then does everything for you. It also allows a company to cut down on time and human resources spent on administrative tasks.

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Silent Monitoring

Silent MonitoringFeature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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Canada VoiceMailTel Inc.

VoiceMailTel is a high tech innovator and service provider of a unified telecommunication solution which effectively integrates PSTN, VoIP, cellular, voicemail into an all-inclusive package.
VoiceMailTel services radically improve productivity for bus

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