Outsourced Billing

It is the business practice of sending all clients' billing info to a separate company, who then does everything for you. It also allows a company to cut down on time and human resources spent on administrative tasks.

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Unified Communications Integration

Integration of real time products, such as chat, telephony (including IP telephony), video conferences, call control and speech recognition, together with “un-real” time products such as voice mail, SMS messages and Fax. “Unified Communications” is not a standalone product, but a set of products, which present a constant user’s interface among many devices and media types.

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