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Outbound Call Control

Outbound Call Control

Outgoing call control system, works by principle, call everybody excluding those who are blacklisted or call nobody apart those who are in the “White list”. The system additionally allows to analyze the duration of the conversation, marks the time and date of the call and the one who has called.

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Shared and Mirrored Extensions

Shared and Mirrored Extensions Shared Extension is when a group of agents has one and the same extension line. During the incoming call the phone will ring at several agents simultaneously. Mirrored Extensions is when you have one and the same extension line on several phones, in example, in the office, at home and on the cell phone. So when someone calls your extension all you phone sets sharing the same extension will ring.

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Switzerland IP Tech AG

Die IP Tech AG wurde im Januar 2000 als Aktiengesellschaft gegr

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