Night & Holiday Service
The function allows a different routing of calls during the night, festivities or holidays. The function activates in accordance with schedules set in customization menu.
Call center - is a center where the company's incoming and outgoing calls are taken care of, it can be a centralized office, used for receiving and forwarding high volumes of information, incoming by the way of phone calls. There are two types of call centers internal call center and outsourced call center.
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