Night & Holiday Service
The function allows a different routing of calls during the night, festivities or holidays. The function activates in accordance with schedules set in customization menu.
A feature allowing sending calls to queues or extensions based on set criteria. In example, a skill based routing where calls are directed to an agent or person, who has the most appropriate skill set in order to address the problem.
Voixip RealRoot
RealROOT is in zijn sector gekend voor de superieure oplossingen en diensten die het, met de hoogste betrouwbaarheid en service, aanbiedt aan middelgrote en grote IT-bedrijven, verspreid over verschillende landen in Europa. We hebben een toegevoegde waard
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