Night & Holiday Service

The function allows a different routing of calls during the night, festivities or holidays. The function activates in accordance with schedules set in customization menu.

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Forced Delivery of Calls

The configuration of call queue is set in a way that the agent should pick up and answer the call, because of the forced connection the called party and the caller will be connected automatically. This function is mostly used in call service centers.

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Bara Group

Since 1998, BARA Group has perceived the rising opportunities in the Saudi market in general and specifically in the development of the internet services and applications. BARA started by providing and developing solutions to help its clients to run their