Multiple Call Arrangement
Multiple call arrangement - allows the user to receive several calls simultaneously, even if they came by the same line. This stops the redirection of incoming calls directly to voice mail in case the line is busy or if the user is already involved in an active call.
The external call transfer – is the call transfer to a telephone line other than the company’s telephone line. The internal call transfer – the transfer of an incoming call to another addressee registered on the same telephone line.
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