Missed Call Notification
The service allows you finding out who has called you, when the telephone line was busy, switched off or was outside the zone of coverage. By doing so, it ensures that an important call will not be missed.
The system of distributing calls to agents more suitable by competence, mainly used in call service centers. The necessity for this service arose due to the big amount of incoming calls and in order to cope with them better, all calls are sorted and directed to corresponding agents.
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