The service allows you finding out who has called you, when the telephone line was busy, switched off or was outside the zone of coverage. By doing so, it ensures that an important call will not be missed.
Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.