Matrix
Matrix is a leading manufacturer of telecom equipment for the customer premises (CPE). These solutions can be grouped under following categories – Voice Switching, Voice Messaging, GSM Products and VoIP Products.
The configuration of call queue is set in a way that the agent should pick up and answer the call, because of the forced connection the called party and the caller will be connected automatically. This function is mostly used in call service centers.
Total Recall (Europe)
European sales & technical liaison office for Total Recall VoIP call recording systems.
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