IP Devices
IP Devices are the devices supporting Internet protocol, some of the devices a capable of wireless, Wi-FI, broadband, edge and 3G connections. All the devices have their own IP address.
The system of distributing calls to agents more suitable by competence, mainly used in call service centers. The necessity for this service arose due to the big amount of incoming calls and in order to cope with them better, all calls are sorted and directed to corresponding agents.
BT&T Telecom Group Corporation
BT&T TELECOM GROUP CORPORATION is a Delaware, USA company incorporated in 1999. BT&T`s vision is to be a key player in the burgeoning telecom horizon, most especially in the Americas and Asia-Pacific countries.
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