Intercom Paging
Some telephones, depending on the brand and model, have the intercom function, which allows to begin communication by sending the signal. When the signal comes, the telephone set rings a signal different from the standard ring tone call. After that the telephone temporarily switches off from the telephone line and works as an intercom.
Shared Extension is when a group of agents has one and the same extension line. During the incoming call the phone will ring at several agents simultaneously.
Mirrored Extensions is when you have one and the same extension line on several phones, in example, in the office, at home and on the cell phone. So when someone calls your extension all you phone sets sharing the same extension will ring.
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