The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
IVR telecom is a wholesale VOIP provider, in United Kingdom. We service business internationally and have satisfied clients all over the globe. We have developed more efficient ways of delivering Voice over IP (VOIP) to our clients, by reducing start-up t
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