The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
SupplyIP was established in early 2007 to make available quality IP, VoIP and SIP technology at prices that are reasonable. All our products have been tried and tested in our Dublin based workshop and will work well with Irish based SIP/VoIP providers (an
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