Intelligent ACD (Automatic Call Distribution)

Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.



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Plantronics Blackwire C620-M USB

Plantronics Blackwire C620-M USBThe Blackwire C620-M by Plantronics is a USB binaural headset that was optimized to work in conjunction with Microsoft Lync. With its inline volume controls and support for wideband audio, the C620-m is designed for comfortable pleasantly fitting all day use.

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Bangladesh VoipSwitch Rent

We are offering VoipSwitch only with dedicated servers included 24X7 over phone and online support in a very low price followed by VoipSwitch Rent''s Own Developed Billing (Perfect VoIP Billing) fully compatible with VoipSwitch all modules VSC, VSR, CDR/P

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