Intelligent ACD (Automatic Call Distribution)
The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
Polycom VVX 1500 is a modern multifunctional media device, designed to effectively address business challenges: meetings, conferences or business meetings, control of work, virtual interview or project, just to list some of its possibilities.
Intertoll Communications
Intertoll Communications Network Corp. was established in 1991 as a facilities-based carrier, and reseller of high quality long distance services. Over the last decade we have enhanced our product offerings to better meet the demands of an increasingly di
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