Intelligent ACD (Automatic Call Distribution)
The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
Mediatrix 4102 is a high quality efficient VoIP gateway solution for small or large office networks to IP, at the same time maintaining the existing analog phones and fax machines. This gateway allows you to quickly deploy the system in medium-sized enterprises. It is also an ideal solution for branch offices to be connected into large private networks.
Primus Business Services
Primus Business Services is a leading national full service Voice and Data Solutions Provider.
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