Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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Panasonic KX-NT700

Panasonic KX-NT700 is IP conference phone that has lots of features and offers better sound quality in comparison with the similar equipment, which is already available on the market. This fact was confirmed by the tests conducted by the experts before selling the product. Device has a possibility of organizing conference calls at the highest level, which is achieved through high-quality broadband audio.

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