The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
The great Tang Dynasty is one of the most splendid period in Chinese history.Datang Telecom Technology and Industry Group,with headquarter located in Beijing(capital of china),services nation wide,and is ambitious for whole world at the same time.It is de
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