The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
Bankai International is a leading carrier of VoIP based long distance international telephone calls and provider of retail prepaid calling card services. Bankai International provides high quality services of billions of minutes for international calls th
Read more